Privacy Policy

Effective Date: July 1, 2026

Redview Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how MagicListen collects, uses, discloses, and safeguards your information when you visit our website (stagingtest.magiclisten.com) and use our digital tools, in compliance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

1. Information We Collect

We collect minimal personal data necessary to deliver our digital services:
•⁠ ⁠Account Data: Name, email address, username, and grade level provided during registration.
•⁠ ⁠Usage Data: Progress logs, practice test scores, and interaction metadata within the software.
•⁠ ⁠*Payment Information: All online payments are securely processed by our third-party payment gateways (e.g., Stripe / Airwallex). *We do not store or process your credit card or digital wallet numbers on our servers.

2. How We Use Your Information

We use the collected information solely to:
•⁠ ⁠Provide, operate, and maintain our digital learning platform.
•⁠ ⁠Generate automated progress and diagnosis reports for students and parents.
•⁠ ⁠Deliver customer support and transactional notifications.
•⁠ ⁠Prevent fraudulent activities and ensure platform security.

3. Data Sharing and Third-Party Processors

We do not sell, trade, or rent your personal data to third parties. We share data only with trusted service providers essential to our operations, including:
•⁠ ⁠Payment processors (Stripe/Airwallex) to process your transactions securely.
•⁠ ⁠Cloud hosting and infrastructure providers to run our web application.

4. Data Security

We implement standard industry security measures (SSL encryption) to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Hong Kong PDPO, you have the right to request access to and correction of the personal data we hold about you. To exercise these rights, please contact our support team.

6. Cookies

We use cookies to maintain your login session and enhance user experience. You can choose to disable cookies through your browser settings, though some features of the platform may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy-related inquiries, please contact our Data Compliance Team at:
Redview Limited
Email: support@studyword.magiclisten.com